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Emergency claims Response

If you’re unable to reach us during an emergency, follow these steps to ensure your claim is processed promptly. Whether it’s glass damage, roadside assistance, auto accidents, or home-related claims, we’ve got you covered.

Glass Only Claims

For windshield or auto glass claims, we recommend using Safelite AutoGlass for fast, reliable service. You can schedule a repair or replacement directly through Safelite or your insurance carrier.

Safelite AutoGlass:

Website: Schedule a Claim Online

Phone: 1-877-664-8931

Carrier Contact Information for Glass Claims:

  • The Hartford: 1-800-243-5860
  • Travelers: 1-800-252-4633
  • State Auto: 1-877-722-5246
  • Openly: 1-857-990-9080
  • Encompass: 1-800-588-7400
  • NatGen: 1-800-325-1088
  • SafeCo: 1-800-332-3226
  • Chubb: 1-800-252-4670
  • PURE: 1-888-813-7873
  • AIG: 1-888-760-9195
  • Progressive: 1-800-776-4737

Auto Claims

For accidents or significant auto damage, contact your carrier directly to file a claim. For estimates and repairs, consider the following trusted local body shops:

Recommended Local Body Shops:
  • Greensboro Tire – Phone: 706-453-2454
  • Roper’s Collision – Phone: 706-453-4659
  • Classic Collision Athens – Phone: 706-543-1609
  • Pittman’s Auto Body Milledgeville – Phone: 478-452-9721


Carrier Contact Information for Auto Claims:
  • The Hartford: 1-800-243-5860
  • Travelers: 1-800-252-4633
  • State Auto: 1-877-722-5246
  • Openly: 1-857-990-9080
  • NatGen (National General): 1-800-325-1088
  • SafeCo: 1-800-332-3226
  • Progressive: 1-800-776-4737


Home Claims

For home-related damage (e.g., fire, water, or storm), contact your carrier directly.

Follow up with a trusted local restoration or roofing provider to mitigate further damage.


Restoration & Mitigation Providers:
  • Phoenix Restoration Todd Heath: 678-381-7259 –
    Email: pwfr@att.net
  • ServiceMaster – Phone: 706-397-4122
  • ServePro – Phone: 770-464-6734

Roofing Providers:
  • Braswell Roofing – Phone: 678-283-2551
  • Al’s Roofing – Phone: 706-486-2111
  • Joe’s Roofing – Phone: 706-485-9125

Carrier Contact Information for Home Claims:
  • The Hartford: 1-800-243-5860
  • Travelers: 1-800-252-4633
  • State Auto: 1-877-722-5246
  • Openly: 1-857-990-9080

Roof and House Washing
  • Andrew Clegg with Sweetwater Softwash 470-920-5854

We’re Here for You

R&R Insurance Group is dedicated to ensuring your claims are handled quickly and efficiently. If you need further assistance, please contact us as soon as we are available.